CUSTOMER CARE

You can contact us with any of your questions or anything else you have on your mind.

Send us an email on info@zulumanvape.com or you can inbox us on on Instagram.

You can buy anything on our website at any time that suits you. The website is always online for you to browse.

Please note that our support team can only help you from Monday to Friday between 8am to 5pm. Our standard response time is 24 hours so if you don’t hear from us by then……..EISH!


PRIVACY & SAFETY

ZuluMan Vapes Pty Ltd operates the website, which provides the service of purchasing Zulu Man Vape products.

This section is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Services, on the Zulu Man Vape website.

If you choose to use our Services, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

 

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data.
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Service Providers

We may employ third-party companies and individuals due to
the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties may have access to your Personal Information depending on their requirements.
The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case, we discover that a user under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

 

WHOLESALE INQUIRIES

If you are a Vape Store Owner, Retailer or Wholesaler of Vape products please send an email to  with the following information:

  • Store/Business name
  • Your Name
  • Contact Number
  • Location and Business Address
  • Products you are interested in
 
 

PAYMENT METHODS

  • Credit / Debit Cards
  • Cash EFT payments